Tampa Bay
Urologist
34.54
34.54
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Wheelchair accessible restroom
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This location has a lot of room for improvement. The office has a poor reputation among patients, with many complaints about the quality of care. Several patients reported having to wait for extended periods of time, and some even had to cancel their appointments due to the lack of availability. One patient mentioned that they had to wait 1.5 hours for their appointment, which is unacceptable. Another patient reported that the staff was rude and unprofessional, which is a major concern. The office's failure to answer phone calls and respond to messages is also a significant issue. Several patients mentioned that they had to leave messages or try to contact the office multiple times before getting a response. Furthermore, there are concerns about the medical care provided at the location. One patient reported that they had to wait for weeks to get a refill on their medication, and another patient mentioned that the doctor wrote a prescription that was not correct, resulting in them having to return to the office multiple times.It's worth noting that one patient had a good experience with the office, but it's clear that this is not the norm.The office's lack of innovation is also a concern. It appears that the office is not using technology or other resources to improve patient care or reduce wait times.Overall, it's clear that this location needs significant improvement in order to provide quality care to its patients.Some patients have also reported issues with the office's pricing, including being told that they have to pay for procedures out of pocket or being charged for unnecessary tests.There is no clear innovation strategy in place at this office, which is a major concern.The issue of unresponsiveness and poor communication is a major red flag for this office.
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