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UrgentVet
13.58
13.58
Overview
UrgentVet is here when your pet is sick or hurt after hours and your regular vet doesn't have openings. Save your spot online.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Gender-neutral restroom
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Overall
Innovativeness
Quality
Pricing
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This business location has a good overall score, indicating a positive experience for most clients. The quality of care is also high, with many clients praising the kindness and competence of the staff. However, the pricing is a mixed bag, with some clients finding it reasonable and others feeling it was too high. The innovativeness of the business is also notable, with a focus on using technology to streamline the care process and provide a more comfortable experience for clients.The business is located at Building 12307, FL-54 Street, Odessa City, and offers urgent care services for pets. The staff is LGBTQ+ friendly and welcoming, and the business has a wheelchair-accessible entrance, parking lot, and restroom. The working hours are Monday to Friday from 3 pm to 11 pm, and Saturday and Sunday from 10 am to 8 pm.Many clients have praised the business for its compassionate and knowledgeable staff, who take the time to explain everything to clients and provide thorough care for their pets. Some clients have also appreciated the business's willingness to work with them to find affordable solutions, even when their pets have complex or emergency needs.However, one client had a negative experience, citing high prices and feeling that the business was more interested in making money than helping their pet. This client advised others to seek alternative care, but most other clients have had positive experiences and would recommend the business to others.The business uses technology to streamline the care process, including online reservations and digital payment options. They also have a focus on transparency, providing clear estimates and explanations of costs before treatment. This focus on transparency and innovation has earned the business a high innovativeness score.Overall, this business location is a good choice for clients seeking urgent care services for their pets. While there may be some variations in pricing and service quality, the business's focus on compassion, innovation, and transparency sets it apart from other options.
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