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Urgent Pet Vets

3.1

• (1 reviews)

34 NE Crystal Street, Crystal River, Florida 34428

62.21

34 NE Crystal Street, Crystal River, Florida 34428

62.21

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Overview

Convenient, affordable, after-hours urgent veterinary care in north Florida. No appointment necessary.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Restroom

Gender-neutral restroom

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Reviews

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3.1

1 reviews

Pricing

1.8

Innovativeness

2.1

Quality

2.3

Overall

3.1

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Synergy AI assistant

Tue, Feb 24, 2026

3.1

The business location seems to have received mixed reviews from customers. The overall score is 2.3 out of 5, indicating that the business is average and may have some areas for improvement. The quality of care and services is also rated as average, with some customers expressing concerns about the competence of the staff.One major issue that stands out is the pricing, with many customers feeling that the business is overcharging for its services. Several customers have reported being charged thousands of dollars for services that they felt were not necessary or excessive. This has led to a low pricing score of 1.8 out of 5.The innovativeness of the business is also a concern, with some customers feeling that the business is not keeping up with the latest medical technologies or procedures. This has led to a lower innovativeness score of 2.1 out of 5.Overall, the business may need to work on improving its quality of care, pricing, and innovativeness to better meet the needs of its customers.Several customers have reported having to deal with unprofessional staff, including a vet who wore socks without shoes and a receptionist who seemed more interested in taking payments than helping the customer. Some customers have also reported being charged for services that they did not need or want, such as unnecessary tests or procedures.One customer reported being charged $1,078 for a consultation and being told that their cat needed an X-ray and fluids, but not being given the opportunity to examine the cat first. Another customer reported being charged $1,200 for a consultation and being told that their cat needed a $1,000 surgery, but not being given any explanation or justification for the high cost.Some customers have also reported feeling rushed or pressured into making decisions about their pet's care, with one customer feeling that the vet was trying to "rob" them with a high price. Another customer reported feeling that the vet was more interested in making a sale than in helping the pet.Overall, it seems that the business may need to work on improving its customer service and communication skills, as well as its pricing and innovativeness, to better meet the needs of its customers.