Tampa Bay
Urban Lux Affair
7.50
7.50
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location is a great spot for hosting events, with a lovely atmosphere and excellent parking. The staff is generally very helpful, with some team members standing out for their excellent customer service. Kiara, Jerome, and Luis are great examples of this, providing top-notch service to clients. However, there is one significant issue - some representatives can be quite rude and unhelpful, making the event-planning process uncomfortable for clients.The venue itself is very accessible, with a wheelchair-accessible parking lot and entrance. It's a great space for small events, with an open floor plan that's easy to set up and arrange.While the decor is magnificent, with great night lighting, some clients have reported issues with the person in charge not knowing what they're doing. This can lead to problems with event setup and overall client experience.Overall, this location has a lot going for it, but some improvements are needed in terms of customer service and staff training.
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