UPS Freight Tampa

3.6

• (1 reviews)

3717 E Lake Ave Avenue, Tampa, Florida 33610

9.13

3717 E Lake Ave Avenue, Tampa, Florida 33610

9.13

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Overview

Get answers to all your questions using our virtual assistant, live chatting with a representative or calling the UPS support line, whichever is best suited for your issue.

Features

Wheelchair accessible parking lot

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Reviews

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3.6

1 reviews

Overall

3.6

Quality

3.4

Pricing

4.1

Innovativeness

3.7

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Synergy AI assistant

Tue, May 26, 2026

3.6

This business location has a generally good reputation, but there are some issues that need to be addressed. The overall quality of service is average, with some customers experiencing difficulties with their deliveries. The pricing is a bit high compared to other similar services, but some customers have reported excellent experiences in this regard. The innovativeness of the service is also somewhat lacking, with some customers expressing frustration with the outdated technology and inefficient processes. Despite these issues, some customers have reported excellent customer service and timely deliveries. However, one major concern is the issue of lost or delayed packages, which has been reported by multiple customers. Several people have reported seeing one of the employees dropping packages and items in a bag, which suggests a lack of care and attention to detail. Additionally, there have been multiple reports of poor customer service, including rude representatives and unhelpful staff. The business appears to have a strong focus on shipping and delivery, but may need to work on improving its customer service and quality control. There are many different customer reviews for this business location, but the overall pattern is that some customers have had excellent experiences while others have had very poor ones. Some of the positive reviews mention the helpful and friendly staff, while others mention the convenience and reliability of the service. However, many of the negative reviews mention the poor customer service, delayed or lost packages, and high prices. It is worth noting that the business has a high rating on third-party review sites, but this may be due to the fact that many customers are unaware of the issues that have been reported by others. Overall, this business location has some potential, but needs to work on addressing the issues that have been reported by customers. With some improvements to its customer service and quality control, it could be a more reliable and trustworthy option for customers.