This location is a convenient place for residents who need to use UPS services. The drop box is easily accessible and the working hours are flexible, allowing people to drop off packages from Monday to Friday. The location is wheelchair accessible, which is a nice touch. One minor issue is that the location doesn't seem to have a later pick-up time on weekdays, which might be a problem for people who work late. The customer service is available via phone, live chat, or the virtual assistant, which is a great feature for people who prefer to communicate in different ways. However, the quality of the customer service could be improved as it currently rates at 3.7 out of 5. The pricing is relatively standard and competitive with other UPS locations. The location is also a hub for other shipping services, including FedEx, which is a plus for people who use both services.