UPS Drop Box

4.1

• (1 reviews)

1826250000077000080 Street, Lutz, Florida 33549

14.47

1826250000077000080 Street, Lutz, Florida 33549

14.47

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Overview

Get answers to all your questions using our virtual assistant, live chatting with a representative or calling the UPS support line, whichever is best suited for your issue.

Features

Wheelchair accessible parking lot

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Reviews

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4.1

1 reviews

Innovativeness

4.5

Quality

3.4

Overall

4.1

Pricing

4.9

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This location has made it convenient for people to get help with their UPS needs. One can use a virtual assistant, live chat with a representative, or call the support line to get their questions answered. The business is wheelchair accessible, which is a big plus for people with disabilities. However, there is one area that could be improved upon - the size of the drop box slot. It seems that some customers have had issues with boxes that are too large to fit in the slot, which might limit its usefulness.The business has a variety of working hours, which gives customers a good amount of time to visit during the day. However, it's worth noting that the business is closed on weekends. The virtual assistant and live chat feature are great innovations that make it easy for customers to get the help they need quickly.The location has received a good overall rating from customers, but some have given lower ratings due to issues with the drop box slot size. The business has also received praise for its standard services, including the 5:30 pm pickup time. Overall, this location is a good choice for people who need to use UPS services, but it could benefit from making some adjustments to the drop box slot size.