Tampa Bay
UPS
57.93
57.93
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Find UPS locations and services near you. Get information on UPS shipping, drop-off locations, and more.
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The location of the UPS office in Davenport City has received mixed reviews from customers. The overall experience has been mediocre, with an average rating of 2.5 out of 5. The quality of service has been a concern, with a rating of 2.9 out of 5. Some customers have reported long wait times, difficulty in getting assistance, and unhelpful staff.However, the pricing of services has been a highlight, with a rating of 3.8 out of 5. Customers have appreciated the convenience of dropping off packages and the competitive pricing of UPS services.One issue that has been consistently reported by customers is the lack of customer service and support. Many have expressed frustration with the automated phone system, unhelpful staff, and long wait times. Some have even reported being left without their packages, with no explanation or apology.On the other hand, some customers have had positive experiences with the staff, who have been friendly and helpful. One customer even credited a staff member with going above and beyond to resolve an issue.The location is permanently closed for the public, with a customer service desk that is no longer available. This has led to confusion and frustration for customers who are trying to use the location.Overall, the UPS office in Davenport City has room for improvement in terms of quality of service and customer support. While the pricing is competitive, the lack of helpful staff and long wait times have been major drawbacks for many customers.
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