The post office is located on FL-60 Street in Lake Wales City. It's easily accessible for people with disabilities, as the parking lot is wheelchair friendly. Unfortunately, some customers have reported issues with the post office's policies. One customer mentioned that they were asked to sign for a small package but were not required to sign for a larger item. This inconsistency is quite puzzling and may indicate a lack of standardization in their practices. Despite this issue, the post office is a convenient location, partnering with UPS to provide a range of services. However, the inconsistent policies may affect the overall customer experience and perception of the post office's quality.