Upholstery Etc, located at Building 190, Commerce Dr N Street in Largo City, is a business that seems to be struggling to maintain a consistent level of quality. While they have received high praise for their work on various occasions, there are several instances of customers being disappointed with the quality of their work.One of the major issues that customers have faced is the unavailability of the owner or lack of communication. Several customers have reported that they were unable to get an appointment or were left waiting for extended periods of time. This lack of availability and communication has led to a lot of frustration and disappointment for customers.Another issue that has been reported is the quality of the work. While some customers have been happy with the work, others have been disappointed with the level of quality. Some customers have reported that the work was not done to a satisfactory level, with issues such as wrinkled and poorly stitched fabric.Despite these issues, Upholstery Etc has received high praise for their prices, which are reportedly reasonable. However, the quality of the work and the lack of availability and communication have outweighed the benefits of the low prices.It's worth noting that the owner has apologized for the inconvenience and disappointment caused to customers, citing personal and business issues as the reason for the problems. However, this has not been enough to address the concerns of the customers, and the business continues to struggle with maintaining a high level of quality and availability.Overall, Upholstery Etc has a lot of potential, but they need to work on improving their quality of work and communication with customers. With a bit more attention to these areas, they could potentially become a top-rated business in their field.