Tampa Bay
Univista Insurance
76.83
76.83
Overview
Learn more about Univista Insurance's history, leadership, core values, and the reason why we are the fastest growing insurance agency in South Florida.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
Pricing
Innovativeness
Overall
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The insurance agency is situated in a conveniently located building, providing customers with easy access. The working hours are extended, accommodating customers who prefer to visit during the evening. The agency is wheelchair accessible, ensuring that all customers can navigate the premises comfortably. Debit cards and credit cards are accepted for payments, making it easy for customers to complete transactions.The staff at the agency is exceptional, with multiple employees receiving high praise for their professionalism, patience, and excellent customer service. The agents are knowledgeable, explaining everything in a clear and understandable manner, making it easy for customers to make informed decisions. They take the time to search for the best prices and find policies that suit customers' budgets.The customers appreciate the quick and efficient service, with many expressing their gratitude for the help they received. Some customers even mention that they were able to save up to 40% on their insurance premiums after consulting with the agents. The agents are described as kind, amiable, and patient, making the customers feel comfortable and at ease.The agency's prices are competitive, and the agents are able to find the best options for customers. Some customers mention that they were surprised by the low prices they were offered, which is a testament to the agency's commitment to providing excellent service. However, the agency's success is not limited to its prices, as the employees are also praised for their professionalism and expertise.The employees at the agency are well-versed in their field and can answer any questions customers may have. They are described as knowledgeable, professional, and patient, making the customers feel comfortable and at ease. The agents are also praised for their communication skills, explaining everything in a clear and understandable manner.One area for improvement is the lack of availability on Sundays, as the agency is closed during this day. This may inconvenience some customers who prefer to visit during the weekend.Overall, the insurance agency provides exceptional customer service, competitive prices, and knowledgeable employees. While there is room for improvement in terms of availability, the agency's strengths far outweigh its weaknesses.
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