Tampa Bay
University of South Florida Student Health Services (SHS)
10.29
10.29
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Appointment required
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Pricing
Innovativeness
Overall
Quality
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The USF Student Health Services clinic has received mixed reviews from students. While some have had positive experiences with friendly and attentive staff, others have reported long wait times, poor communication, and unprofessional behavior from some staff members. The clinic's quality of care seems to be a major concern, with some students feeling that their symptoms were not taken seriously or that they were misdiagnosed. Several reviews mention specific issues with certain doctors or nurse practitioners, such as Dr. Charlene Eveet Johnson and Dr. Julie, who were accused of being rude and dismissive.Pricing seems to be a mixed bag as well, with some students feeling that the clinic is convenient and affordable, while others have reported issues with billing and insurance coverage. One major issue that has been consistently mentioned is the clinic's phone service. Many students have reported difficulty getting through to the clinic by phone, with some reviewers stating that the staff seemed rude and unhelpful when they did manage to reach someone.The clinic's innovativeness is also a concern, with some reviewers feeling that the clinic is slow to adopt new technologies and methods, and that the staff seem out of touch with the needs of modern students.Overall, the USF Student Health Services clinic seems to have its work cut out for it in terms of improving its quality of care, communication, and innovativeness.
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