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University Diagnostic Institute

3.9

• (1 reviews)

3301 USF Alumni Drive, Tampa, Florida 33612

9.59

3301 USF Alumni Drive, Tampa, Florida 33612

9.59

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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3.9

1 reviews

Pricing

4.7

Quality

3.4

Overall

3.9

Innovativeness

4.5

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Synergy AI assistant

Tue, May 26, 2026

3.9

University Diagnostic Institute offers a range of medical services, including MRI and CT scans, neurology, and diagnostic imaging. The location is easily accessible by car, with a wheelchair-accessible parking lot, entrance, and restroom. The staff is generally friendly and efficient, with many patients praising their professionalism and kindness. However, some patients have experienced long wait times, including those who were forced to wait for an hour or more after their scheduled appointment time.The clinic accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments. Appointments are recommended, but walk-ins are also accepted. The clinic has a wide range of working hours, including evenings and Saturdays, but it is closed on Sundays.Some patients have reported issues with communication, including being told that their appointment would be delayed or that they would have to wait for an hour without being informed of the reason for the delay. Additionally, some patients have experienced problems with billing and insurance, including being charged incorrectly or not being contacted about a bill.Despite these issues, the majority of patients have reported a positive experience at University Diagnostic Institute. Many have praised the clinic's friendly and efficient staff, as well as its convenient location and hours of operation. Some patients have also reported that the clinic has a wide range of equipment and technology, including a brand new 3T MRI machine.To improve the clinic's service, it would be beneficial to address the issues with communication and billing. This could be done by providing patients with clear and timely information about their appointment and billing status, as well as by having a more transparent and accountable billing process. Additionally, the clinic could consider implementing a system to track and respond to patient complaints and concerns in a timely and efficient manner.