Tampa Bay
Universal Risk Solutions
Consultant
34.77
34.77
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Innovativeness
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This business location, Life Insurance agency, is conveniently located at Building 7322, Manatee Ave W Street, Suite 291, in the heart of Bradenton City. With a clear sign and accessible parking lot, it's easy to find and get to. Upon entering the building, customers are greeted by a wheelchair-accessible entrance, making it accessible to everyone.The agency is a part of Universal Risk Solutions, which indicates a partnership with a larger organization, providing more comprehensive services. However, this partnership doesn't seem to affect the pricing, which is notably competitive and favorable to customers.Inside, the office appears modern and well-maintained, reflecting the business's attention to detail and commitment to providing a good experience. Staff members are professional and friendly, answering questions and addressing concerns in a clear and helpful manner. Despite some minor concerns with quality of service, they manage to provide a decent level of assistance, making the process as smooth as possible.However, communication seems to be a challenge in this agency. Customers report difficulty in getting through on the phone, with long wait times and unreturned calls. This lack of responsiveness creates frustration and makes it hard to resolve issues promptly.Overall, the business offers a decent experience, but its high pricing and questionable quality of service detract from the overall experience. Although it's a great starting point, the agency could benefit from improving its communication and responsiveness to customers.
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