This location is easy to find on Stickney Point Rd Road, but parking can be a bit tricky. The building itself is nice, with a wheelchair accessible parking lot and entrance, which is convenient for visitors with mobility issues. Unfortunately, staff member on the phone was perceived as unpleasant. However, once you enter the office, you'll be greeted by a friendly and helpful staff. Working hours are quite regular, with consistent hours from Monday to Friday and a shorter schedule on Saturdays. Sundays are closed, but it's standard for most businesses. The location offers car insurance and auto insurance agency services, making it a convenient stop for drivers looking for a reliable insurance provider. The UNIVERSAL GROUP INSURANCE AGENCIES co-branding suggests a partnership that may bring additional benefits to customers. However, staff friendliness may vary depending on the representative you interact with, but overall experience is quite good.