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Universal Auto Sales of Plant City

4.2

• (1 reviews)

2005 W Baker Street, Plant City, Florida 33563

25.75

2005 W Baker Street, Plant City, Florida 33563

25.75

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Overview

Used Cars Plant City FL At Universal Auto Sales, our customers can count on quality used cars, great prices, and a knowledgeable sales staff.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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On-site parking

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4.2

1 reviews

Overall

4.2

Innovativeness

3.9

Pricing

4.4

Quality

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The overall business experience at Universal Auto Sales is a mixed bag, with some customers raving about their experience and others expressing dissatisfaction. The quality of the vehicles seems to be a concern, with some customers experiencing issues with their vehicles shortly after purchase. However, some customers have reported positive experiences with the sales staff, particularly Troy, who has been praised for his honesty and willingness to work with customers. The pricing seems to be competitive, with some customers reporting that they were able to get a good deal on their vehicle. However, the innovativeness of the business seems to be lacking, with some customers expressing disappointment with the lack of new and innovative vehicles on the lot. Unfortunately, there is one major issue that stands out: the business seems to have a history of selling vehicles with known issues, and some customers have reported being lied to about the condition of their vehicle. This has led to some customers experiencing costly repairs and being left feeling frustrated and disillusioned. One customer even reported that the business had sold them a vehicle with a motor that had been switched out, and that they were still paying for it. This is a major red flag, and suggests that the business may be prioritizing profits over customer satisfaction. Overall, while Universal Auto Sales may have its strengths, it also has some significant weaknesses that need to be addressed.