business or service...

Tampa Bay

United States Postal Service

2.5

• (1 reviews)

16350 Bruce B Downs Blvd Boulevard, Tampa, Florida 33647

13.43

16350 Bruce B Downs Blvd Boulevard, Tampa, Florida 33647

13.43

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Onsite services

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Reviews

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2.5

1 reviews

Overall

2.5

Quality

3.1

Pricing

4.2

Innovativeness

2.8

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Synergy AI assistant

Mon, Feb 23, 2026

2.5

This post office has its strengths and weaknesses. On the one hand, the employees are generally helpful and kind, with some staff members going above and beyond to provide excellent service, such as Jeff, who was praised for his exceptional help on a busy Saturday. The location also offers a range of services, including passport applications, money orders, and shipping options. The working hours are also convenient, with extended hours on Saturdays.However, the post office has some significant issues. The lines can be extremely long, and the wait times are often frustratingly long. Some customers have reported having to wait over an hour just to send a letter. The employees can be slow to help, and some have even been rude or dismissive to customers. The location also seems to be understaffed, with only one or two employees working at a time, which exacerbates the long wait times.Another major issue is the lack of communication and follow-through. Some customers have reported being told that their package would be delivered to their mailbox, only to have it go missing. Others have been told that a package was delivered, only to have it not show up. The post office also seems to have issues with tracking packages, with some customers being unable to get updates on the status of their packages.Overall, this post office could benefit from improving its communication and follow-through, as well as hiring more staff to reduce wait times. While some employees are kind and helpful, the location's reputation is marred by its inconsistencies and lack of attention to detail.