Tampa Bay
United States Postal Service
7.52
7.52
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The review of the post office location at Building 11800, N Street, Floor orida Ave, Tampa City, is mixed. While some customers have reported friendly and helpful staff, others have experienced difficulties with package delivery, rude customer service, and unprofessional behavior from employees.
Some common issues reported by customers include long wait times, unresponsive phone lines, and a lack of communication from the post office. Additionally, some customers have experienced problems with package delivery, including lost or stolen packages, and incorrect addresses.
On the other hand, some customers have reported positive experiences with the post office, including friendly and helpful staff, efficient service, and a clean and well-organized facility.
The post office appears to have a reputation for being understaffed, which can lead to long wait times and difficulties with customer service. Some customers have also reported that the post office does not seem to take complaints seriously, and that employees are not held accountable for their actions.
Overall, the post office location at Building 11800, N Street, Floor orida Ave, Tampa City, receives a rating of 2.9 out of 5 stars. While some customers have reported positive experiences, the majority of customers have reported difficulties with customer service and package delivery.
One major issue that stands out is the lack of accountability and professionalism from some employees. Customers have reported being spoken to in a rude and dismissive manner, and being given unhelpful or inaccurate information. This suggests that the post office needs to improve its training and supervision of employees to ensure that customers receive the level of service they deserve.
In terms of quality, the post office receives a rating of 2.4 out of 5 stars. This suggests that customers are generally dissatisfied with the quality of service they receive, and that the post office needs to improve its efficiency and accuracy.
Pricing is one area where the post office seems to excel, with a rating of 4.8 out of 5 stars. This suggests that customers are generally satisfied with the prices they pay for postage and other services.
Finally, innovativeness is rated at 3.6 out of 5 stars. This suggests that the post office is not particularly innovative or forward-thinking, and that it could benefit from investing in new technologies and services to stay competitive.
Overall, the post office location at Building 11800, N Street, Floor orida Ave, Tampa City, needs to improve its customer service, efficiency, and accountability to meet the needs of its customers.
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