Tampa Bay
United States Postal Service
6.88
6.88
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Quality
Pricing
Innovativeness
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This post office location has its strengths and weaknesses. The employees are generally friendly and helpful, especially the ones at the counter. However, some of the mail carriers have been known to be careless with packages, causing damage and frustration for customers. On the positive side, the location is well-organized and has a clean atmosphere. The staff is also knowledgeable and can assist with complex shipping tasks. However, some customers have reported issues with the postal service's handling of packages, including lost or undelivered items. Overall, the experience can be inconsistent, but the staff's friendliness and knowledge make up for some of the shortcomings.
The location has a convenient address, Building 6706, N Nebraska Ave Avenue, Tampa City, and is open from 8:30 am to 5:00 pm on weekdays, with limited hours on Saturdays. The post office is accessible by wheelchair and has onsite services and delivery options. The staff is familiar with various shipping options and can provide guidance on the most suitable ones. They also offer NFC mobile payments, debit card, and credit card payments.
However, some customers have experienced issues with the mail carriers' behavior, including yelling at customers, refusing to help, and being dismissive. The location has also been criticized for its handling of packages, with some customers reporting lost or undelivered items. In some cases, the staff has been uncooperative and unhelpful, making it difficult for customers to resolve issues.
To improve the experience, the post office could work on providing better training for its mail carriers and staff on customer service and handling packages with care. Additionally, addressing the issue of lost or undelivered packages would help to increase customer satisfaction and trust in the postal service.
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Automotive & Boat Service
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