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Tampa Bay

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United States Postal Service

2.3

• (1 reviews)

2501 Walden Woods Drive, Plant City, Florida 33566

27.35

2501 Walden Woods Drive, Plant City, Florida 33566

27.35

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

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2.3

1 reviews

Quality

2.8

Overall

2.3

Pricing

4.2

Innovativeness

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

2.3

This post office location has mixed reviews from customers. The quality of service has been inconsistent, with some customers experiencing issues with delayed or lost mail, while others have reported receiving friendly and helpful service from the staff. The pricing of services has been generally good, with most customers finding the costs to be reasonable. However, the innovativeness of the location has been lacking, with some customers feeling that the services offered are not up to date or convenient. There have been numerous complaints about the mail delivery, with some customers reporting that their mail is consistently delivered to the wrong address or that their packages are not being tracked properly. Some customers have also experienced issues with the passport office, including cancelled appointments and unhelpful staff. However, there are also some positive reviews from customers who have reported receiving good service and having their mail delivered on time.One of the main issues that has been highlighted by customers is the poor customer service provided by some of the staff, particularly one employee named Patsy who has been described as rude and condescending. There have also been complaints about the cleanliness and organization of the post office, with some customers reporting that the location is dirty and cluttered.Overall, while this post office location has its strengths and weaknesses, it seems that the quality of service and the innovativeness of the location are areas that need improvement.