Tampa Bay
United States Postal Service
59.54
59.54
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Innovativeness
Overall
Quality
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This location provides a range of services, including shipping and mailing, financial services, and account management. The staff is friendly and helpful, with some employees going above and beyond to provide excellent customer service. However, there are some issues with the quality of service, with some customers experiencing long wait times and difficulties with package delivery. The prices for services seem reasonable, although some customers have reported being charged extra for things like tape and boxes. There have been some problems with innovation and updating services, with some customers reporting that the self-service kiosk is frequently out of receipt paper and that the front doors are often left closed to avoid long lines. Overall, this location has its strengths and weaknesses, and customers may experience varying levels of satisfaction depending on their individual experiences. One major issue that stands out is the inconsistent handling of packages, with some customers reporting that their packages are lost or delivered to the wrong address. This issue needs to be addressed to improve the overall quality of service.
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