Tampa Bay
United States Postal Service
38.63
38.63
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Overall
Quality
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The overall experience at this post office location is below average. While some customers have had positive interactions with the staff, there are several complaints about poor quality service. Many customers have reported issues with lost or missing packages, incorrect addresses, and unprofessional behavior from some staff members. Some have also mentioned that the post office fails to deliver packages to the correct address or leaves them in inconsiderate places such as the middle of the road. Several customers have experienced difficulties in getting assistance over the phone, with some being hung up on or not receiving a response. There is also a lack of accountability and inconsistent service, with some customers being told to drive long distances to retrieve their packages. On the other hand, some customers have reported positive experiences with friendly and helpful staff, such as Juan and Doug. However, these instances are not enough to outweigh the numerous complaints about poor service. The issue of unprofessional behavior and lack of accountability is a major concern, with some customers feeling that the post office is not taking their issues seriously. Overall, this post office location seems to be struggling with providing good quality service, and customers may want to consider alternative shipping options.
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