Tampa Bay
United States Postal Service
59.36
59.36
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Overall
Quality
Pricing
Innovativeness
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This location has a good balance between quality services and affordable pricing. However, some customers have reported mixed experiences with the staff, which affects the overall quality score. The staff is friendly and helpful, but some employees seem to lack attention to detail, leading to issues with mail delivery and processing. The location is generally well-maintained, and the staff is accommodating, but some customers have expressed frustration with the lack of accountability among employees. The innovativeness score is high due to the variety of services offered, including NFC mobile payments, debit cards, and credit cards. Despite some issues, this location is a reliable choice for postal services.The lack of accountability among some employees is a concern, as it can lead to inconsistent and poor service experiences for customers. Some customers have reported long wait times, unfriendly staff, and issues with mail delivery and processing. Additionally, the location's inability to address customer complaints in a timely and effective manner has led to frustration and disappointment among some patrons. Despite these issues, the location's strengths, such as its convenient location, friendly staff, and variety of services, make it a viable choice for customers.
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