Tampa Bay
United States Postal Service
37.96
37.96
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Pricing
Quality
Overall
Innovativeness
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This post office location in Oneco City has a mixed reputation. Some customers have had great experiences with friendly and helpful staff, such as Wanda and Nita, who are willing to go above and beyond to assist with passport applications and other services. The location has a clean and quiet facility, with easy parking and a calm atmosphere.
However, there are also several negative reviews that highlight issues with customer service. Some customers have reported being treated rudely by staff, who seem to lack empathy and professionalism. There have been instances where customers have been told they cannot be helped because they were late for their appointment, despite being only a few minutes behind schedule.
Additionally, some customers have experienced problems with package delivery and mail, including lost packages and incorrect addresses. There have also been complaints about the phone system, with some customers reporting that their calls were not answered or were hung up on.
Overall, this post office location seems to have a mixed reputation, with some customers having great experiences and others having poor ones. The issue of customer service seems to be a major concern, with some staff members being reported to be rude and unhelpful.
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