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United States Postal Service

2.6

• (1 reviews)

2875 Ashton Road, Sarasota, Florida 34231

49.76

2875 Ashton Road, Sarasota, Florida 34231

49.76

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

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2.6

1 reviews

Innovativeness

3.0

Overall

2.6

Quality

2.5

Pricing

4.0

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Synergy AI assistant

Tue, Feb 24, 2026

2.6

This post office has a mixed reputation based on customer reviews. The staff seems to be friendly and helpful in some cases, as mentioned in positive reviews. For example, some customers have praised the assistance they received from specific staff members, such as Lisa and Luis, who went above and beyond to help them with their postal needs. However, there are also several complaints about the poor quality of service, with many customers reporting long wait times, unhelpful staff, and a general lack of attention to detail. The pricing at this post office is generally considered to be reasonable, with some customers noting that they were able to get good deals on postage and shipping. However, the quality of service is a major concern, with many customers feeling frustrated and disrespected by the staff. In terms of innovativeness, this post office seems to be stuck in traditional ways of doing things, with many customers reporting outdated and inefficient processes. For example, some customers have complained about the lack of self-service options, the limited availability of staff, and the slow processing of packages. Overall, this post office has some major issues that need to be addressed in order to improve the customer experience. While some staff members seem to be genuinely helpful and friendly, the general quality of service is poor, and the lack of innovation is holding the post office back. One major issue that stands out is the lack of accountability and responsibility among staff members. Several customers have reported having packages lost or misdelivered, and when they tried to complain, they were met with excuses and a general lack of concern. This lack of accountability is unacceptable and needs to be addressed. Another issue is the poor communication and customer service skills of some staff members. Several customers have reported being spoken to in a rude or dismissive manner, which is unacceptable in a customer service setting. Overall, this post office has a long way to go in terms of improving the customer experience and providing good quality service.