Tampa Bay
United States Postal Service
37.23
37.23
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Overall
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The Post Office in Cortez City is a mixed bag. On one hand, it has a helpful and accommodating staff, such as Monty, Cody, and Heidi, who go above and beyond to assist customers. They are knowledgeable and courteous, making the experience pleasant and efficient. The office is wheelchair accessible, and customers can use NFC mobile payments, debit cards, and credit cards for payments.However, there have been some issues with customer service, as evidenced by a few negative reviews. One customer reported that a staff member was rude and unhelpful, while another found the office to be understaffed and unable to accommodate their needs. Some customers have also reported difficulties with tracking and shipments.The office's working hours are limited, operating only from 10:00 AM to 1:00 PM on weekdays, with no services available on weekends. This may not be convenient for customers who need to access services during other times.Overall, the Post Office in Cortez City has its strengths and weaknesses. While the staff is generally helpful and the office is accessible, there are some issues with customer service and limited operating hours. A particular problem to highlight here is that it sometimes happens to customers that they may be confused about the correct delivery address. The office holds onto packages for a few days, allowing customers to pick them up, which is a convenient service.
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