Tampa Bay
United States Postal Service
38.44
38.44
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Innovativeness
Quality
Overall
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This post office has its ups and downs. On the one hand, the staff is generally friendly and helpful, especially Aaron, who has gone above and beyond to assist customers. Many reviewers have praised the staff's professionalism and efficiency. However, there are also issues with customer service, particularly with the supervisor, who has been accused of being rude and unhelpful. Some reviewers have reported waiting for long periods of time for their mail to be delivered or for packages to be scanned. The self-service kiosks are a convenient option, but sometimes they are out of order. The kiosk drop-off system has also been a source of frustration for some customers. The location is wheelchair accessible, and NFC mobile payments are accepted. The working hours are standard, with Monday to Friday from 9am to 5pm and Saturday from 9am to 12pm. Despite some issues, many reviewers have found the staff to be knowledgeable and helpful, making it a good option for those who need to mail packages or send mail. The post office's ability to deliver mail and packages is reliable, but there have been instances of packages being lost or stolen. The kiosk and scanning system can be slow or unresponsive, causing frustration for some customers. However, the post office's overall rating is decent, and it is a convenient option for those who need to send mail or packages.
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