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Tampa Bay

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United States Postal Service

3.2

• (1 reviews)

111 W Central Avenue, Winter Haven, Florida 33880

51.16

111 W Central Avenue, Winter Haven, Florida 33880

51.16

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Delivery

Onsite services

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Reviews

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3.2

1 reviews

Overall

3.2

Pricing

4.8

Quality

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.2

The overall experience of the post office is average. The quality of service is also average, with some employees being helpful and others being rude or unprofessional. The pricing is generally good, with competitive rates for shipping and other services. However, there are some issues with innovativeness, as the post office has not kept up with modern technology and sometimes makes it difficult for customers to use online services. The post office has a lot of features, including payments through NFC mobile payments, debit cards, and credit cards. The amenities include a restroom and wheelchair accessibility. However, the post office has a lot of issues with customer service, with some employees being rude or unhelpful. There have been many complaints about the post office losing packages, failing to deliver mail, and having poor communication. The post office has a lot of working hours, with extended hours on some days. However, the post office is closed on Sundays. The post office also has a lot of third-party ratings, with an average rating of 2.9 out of 5 stars. The clients have provided a lot of feedback, with some employees being praised for their helpfulness and others being criticized for their rudeness. Some common issues with the post office include: * Rude or unhelpful employees * Lost or missing packages * Poor communication * Long wait times * Inconvenient hours * Lack of modern technology Overall, the post office has a lot of potential, but it needs to work on its customer service and innovativeness to become a better experience for customers.