Tampa Bay
United States Postal Service
59.87
59.87
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Photos & videos
Submit a review
Overall
Quality
Submit a review
This post office has been a source of frustration for many customers. Despite its convenient location and wide range of services, the business has failed to deliver on several fronts. The quality of service has been a major issue, with many customers complaining about missing packages, incorrect deliveries, and unhelpful staff.The staff at this post office seem to be overwhelmed and understaffed, leading to long wait times and unprofessional behavior. Several customers have reported being treated rudely by the staff, which is unacceptable for a public service institution.On the positive side, the post office's pricing has been rated highly by some customers, who appreciate the competitive rates and convenient services offered. However, this is not enough to offset the many issues that have plagued this location.The innovativeness of this post office has also been a concern, as some customers have reported outdated equipment and lack of modern amenities. This is a significant issue in an era where technology is rapidly changing the way people interact with services like this.The overall rating of 2.3 reflects the numerous complaints and issues that have been raised by customers. While there are some positive aspects to this post office, they are greatly outweighed by the problems that have been experienced.One of the most serious concerns raised by customers is the issue of mail theft and missing packages. Several customers have reported having packages marked as "delivered" but never receiving them, with some even accusing the staff of stealing mail.The lack of accountability and responsiveness from the post office has been a major issue, with many customers feeling ignored and dismissed. The fact that some staff members have been accused of being rude and unhelpful has only added to the negative perception of this post office.In order to improve, this post office needs to take a serious look at its operations and customer service. This includes addressing the issues of understaffing, outdated equipment, and lack of accountability. Until these issues are resolved, customers will continue to experience frustration and disappointment when dealing with this post office.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS