Tampa Bay
United States Postal Service
19.20
19.20
Overview
Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
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Pricing
Overall
Quality
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This location has a consistent customer service experience. The staff is friendly and helpful. David, Mort, and Hector are notable employees who have provided excellent service to customers. They are knowledgeable, efficient, and willing to go above and beyond to assist with various postal services. However, the location seems to have inconsistent issues with appointments and availability. Several customers have experienced difficulties with scheduling appointments or have been told that their names were not on the list. This can be frustrating for customers who have made an effort to schedule their appointments.There is also an issue with the overall organization and communication within the location. Some customers have reported being given incorrect or misleading information, which can lead to confusion and frustration. Additionally, some customers have reported encountering rude or unhelpful staff members. This is unfortunate, as it can detract from the overall experience and make customers less likely to return. Overall, this location has a lot to offer in terms of customer service and convenience. However, there are some areas that need improvement, such as consistency and communication.
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