This location is known for its convenience, as it has an on-site parking and is wheelchair accessible. The staff is generally friendly and helpful, as shown by several positive reviews. Some reviewers have mentioned that the equipment is available on time and that the staff is willing to work together to find solutions. However, there have been a few instances of issues with communication and follow-through. For example, one reviewer reported that the staff promised to have equipment ready for pickup but failed to follow through. Another reviewer had a problem with a dull saw being provided for rent, which caused them to spend extra time and money to sharpen it. One major issue is that the staff seems to lack accountability and follow-through. Several reviewers mentioned that the staff made promises that were not kept, and in one case, a reviewer had to contact an attorney due to the company's lack of responsibility for damage caused by their equipment. Overall, this location seems to have a mixed record, with some positive experiences and some frustrating ones. While it is convenient and has friendly staff, the lack of accountability and follow-through is a significant issue that needs to be addressed.