The business location, United Rentals, has a solid overall rating of 4.3. Quality of service is consistently good, with most customers praising the team's responsiveness and effectiveness. One standout feature is the ability to rent a wide range of equipment, including power & HVAC equipment, tools, and forklifts. The location is wheelchair accessible, with a parking lot and entrance suitable for people with mobility issues. Onsite services are available, making it a convenient option for customers. The business operates Monday through Friday from 7am to 5pm, but has limited hours on weekends. Despite some negative reviews, the overall experience is overwhelmingly positive, with many customers praising the team's helpfulness and professionalism. However, there is one major issue with communication and equipment availability that needs to be addressed.