The business operates at a high level of excellence, evident in its overall rating of 4.8. The quality of service is consistently high, with an average rating of 4.8 from numerous customers. Payroll management is smooth and efficient, with an average rating of 4.9. The company's approach to handling payroll and other financial services shows a moderate level of innovativeness, with an average rating of 4.5. A smooth transition from the previous PEO was facilitated by United Employee Services, highlighting the team's ability to deliver on their promises and go the extra mile to help clients adapt to changing business conditions. The personalized service from UES is refreshing, with real people who know the business and its needs.However, one area that may require improvement is ensuring timely delivery of payroll checks, especially considering instances where delays have occurred due to mail delivery issues. The company has a user-friendly technology platform that integrates seamlessly with various systems, making payroll processing effortless for clients. The benefits package offered by UES is comprehensive and easy to use, greatly appreciated by employees. Overall, United Employee Services has established a strong reputation through its commitment to person-to-person service, high-quality benefits, and efficient payroll management. While there may be room for improvement in certain areas, the company's dedication to exceeding client expectations is evident.