Tampa Bay
Unique Healthcare Systems
Clinic
13.25
13.25
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Photos & videos
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Quality
Overall
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This medical service location has some good aspects, but also some drawbacks. The overall experience is generally good, with a quality that is just above average. However, the pricing is not clear and does not get a specific score. The innovativeness of the services offered is also not specified. Despite these issues, the staff, including Dan, seem to be very helpful and friendly, which keeps the customers coming back. The location has wheelchair-accessible restrooms, parking lot, and entrance, which makes it convenient for people with disabilities. However, there is a significant issue with the billing process. A customer received a bill for a Covid test that they were told would cost $100, but their insurance actually covered the full amount of $137.49. This kind of mistake can lead to financial losses for the customers and damage their trust in the medical service. Therefore, it is crucial for the management to resolve this issue and ensure that the billing process is accurate and transparent.
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