This business has a strong reputation with a high overall rating. The quality of service is consistently good, with many customers praising the unique cage-free environment and the owner's dedication to providing a safe and fun experience for their pets. The pricing is also considered reasonable, with many customers feeling that it's worth the cost for the peace of mind they get from knowing their pets are well cared for. The business is also highly innovative, with a focus on providing a unique and fun experience for pets.The business has a strong focus on providing a safe and fun environment for pets, with many customers praising the owner's dedication to providing a welcoming space for their pets. The business is also highly responsive, with many customers receiving regular updates and photos of their pets while they're being cared for.However, there is one notable issue with the business. One customer had a negative experience due to the owner's rudeness on the phone, which led them to lose a potential client. This issue highlights the importance of providing excellent customer service, even in phone interactions.Overall, this business is a great option for pet owners who are looking for a safe and fun experience for their pets. The owner's dedication to providing a unique and welcoming space for pets, combined with the business's high ratings and responsiveness, make it a top choice for many customers.