The business location of Union Home Mortgage - Apollo Beach offers an excellent overall experience. Clients highly value the quality of service, praising the helpful and communicative staff, including John Deleva's team, Trista Page, and others, who are knowledgeable and professional. They are well-informed, attentive, and follow up with clients, making the process smooth and stress-free. The staff is available to answer questions and concerns, and they go above and beyond to meet client needs.
The location is also praised for its fast and easy process, with some clients closing their mortgages quickly, despite the challenges posed by the pandemic.
However, there is a minor issue with the pricing, with some clients experiencing varying interest rates and closing costs.
Overall, the Apollo Beach location is a great choice for those seeking mortgage services, with its friendly and knowledgeable staff, efficient process, and commitment to customer satisfaction.