Un Nuevo Camino INC.

4.4

• (1 reviews)

2217 US-98 Highway, Frostproof, Florida 33843

61.38

2217 US-98 Highway, Frostproof, Florida 33843

61.38

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Innovativeness

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

This location is dedicated to helping those in need, offering services for the homeless and providing a supportive community. The fact that they are open 24/7, 7 days a week, shows their commitment to being there for those who need them most. However, it's clear that not everyone is treated equally, as one customer had a poor experience with the phone staff, citing yelling when they called back after being called.The parking and entrance are wheelchair accessible, making it easier for those with disabilities to access the services provided. Unfortunately, the phone skills of the staff seem to be a concern, with at least one customer feeling belittled by their behavior.Overall, the atmosphere at this location appears to be warm and welcoming, as seen in the glowing reviews from customers who have received services. The fact that they offer freshly made food for purchase or delivery is a nice touch, and it seems to be a hit with those who have tried it.It's worth noting that the services provided here go beyond just giving out food and clothes, as one customer mentioned learning about themselves and gaining a new perspective on life during their time at the location.Despite some negative experiences, this location seems to be doing something right, as evidenced by its high overall rating and numerous positive reviews. It's clear that they are making a positive impact in the community, and it's worth considering visiting or reaching out to them for support.One issue that stands out, however, is the customer service, specifically with regards to phone etiquette. It's clear that there needs to be some work done on improving this area to provide a better experience for those who need to contact them.