Tampa Bay
Ultimate Carpet Restoration Inc.
18.67
18.67
Features
Wheelchair accessible parking lot
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This business has a wheelchair accessible parking lot, which is a great feature for customers with mobility issues. The company offers a wide range of services, including carpet cleaning and water damage restoration. The working hours seem to be 24/7, which is convenient for customers who need urgent assistance.However, there have been some complaints about the company's responsiveness and professionalism. One customer reported being ignored after trying to resolve an issue with stains on their appliances, while another customer was unhappy with the company's attitude when they complained about the company's staff using their child's bathtub for a drain. These issues are concerning and may indicate a lack of customer service.On the other hand, some customers have reported having a positive experience with the company. They praised the company's quick and efficient service, professionalism, and quality of work. One customer even gave the company a perfect score, stating that they were "amazing" and "would recommend them anytime."Overall, the company seems to have a mixed reputation, with some customers being satisfied with their services and others experiencing issues with customer service. The company's long working hours and wide range of services are definite positives, but the complaints about responsiveness and professionalism are concerning.
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