business or service...

Tampa Bay

Ulta Beauty

4.3

• (1 reviews)

12715 Citrus Plaza Dr Drive, Tampa, Florida 33625

4.50

12715 Citrus Plaza Dr Drive, Tampa, Florida 33625

4.50

See All photos

Directions

Call now

Website

Overview

Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

Wheelchair accessible restroom

Debit cards

Delivery

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.3

1 reviews

Pricing

4.5

Quality

4.2

Innovativeness

4.8

Overall

4.3

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.3

This location has been consistently providing good experiences for its guests, with a focus on quality products and services. The Ulta team is friendly and knowledgeable, with many associates going above and beyond to assist guests. However, there have been some instances of long wait times and inconsistent customer service, which may be due to understaffing or miscommunication. Despite this, the store's innovativeness in terms of product offerings and services is notable, with a wide range of options available. While pricing may be a bit high for some guests, the overall experience is well worth the investment.The store's layout can be a bit confusing, with products scattered throughout the store. However, the staff is always happy to help guests find what they need. The store's ambiance is modern and clean, with a variety of seating areas for guests to relax while they shop.One of the standout features of this location is the exceptional customer service provided by many of the associates. From Summer to Lindsay, and from Cathy to Adrian, these team members have gone above and beyond to ensure that guests leave the store feeling valued and satisfied. However, there have been a few instances of poor customer service, including a situation where a guest was not greeted upon entering the store.Overall, this location is a great destination for beauty enthusiasts, with a wide range of products and services available. While there may be some areas for improvement, the Ulta team is committed to providing exceptional customer service and ensuring that guests have a positive experience.