Tampa Bay
U-Haul
32.48
32.48
Overview
Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as veteran-owned
Identifies as veteran-owned
Photos & videos
Submit a review
Pricing
Innovativeness
Quality
Overall
Submit a review
This storage facility has its strengths and weaknesses. The staff is often friendly and helpful, with many reviewers praising their professionalism and responsiveness. Some reviewers have even gone out of their way to compliment specific employees, such as John and Deb, for their exceptional service. The facility's cleanliness and organization are also notable, with many reviewers mentioning that the units are well-maintained and easy to access.
However, some reviewers have raised concerns about the facility's quality control. One reviewer reported finding water damage and mildew in their storage unit, which they claimed was a result of the facility's negligence. Another reviewer mentioned that the staff was unable to find a suitable solution to a logistics issue, which caused them frustration.
The pricing at this facility seems to be competitive, with many reviewers noting that they found it to be reasonable. However, one reviewer did mention that they were charged extra for fuel and mileage on their U-Haul rental, which they felt was unfair.
In terms of innovativeness, this facility seems to be doing a good job of adapting to the needs of its customers. Many reviewers have praised the staff for going above and beyond to help them with their moving and storage needs. However, some reviewers have noted that the facility's technology could be improved, such as with the use of mobile check-in and digital signatures.
One major issue that stands out is the case of a customer who reported finding a significant amount of damage and missing items in their storage unit. They claimed that the facility was negligent in failing to protect their belongings and that they would not honor the contract's insurance provision. This incident has raised concerns about the facility's quality control and customer service.
Overall, this storage facility has both strengths and weaknesses. While the staff is often friendly and helpful, there are concerns about quality control and customer service. Potential customers should weigh these factors carefully before making a decision.
Own this business?
Hours
Open Now
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS