The business is a reliable option for storage needs, offering a range of facilities and services. The cleanliness and maintenance of the storage units are commendable, making it a secure environment for storing valuable items. The staff is generally helpful and responsive to customer needs, with a few notable exceptions. However, there have been some issues with the gate system, which has caused frustration for some customers.The pricing of the storage units is reasonable, with some customers reporting that it is one of the most competitive in the area. However, some customers have expressed concerns about the fees and charges, which can add up quickly.One notable issue that has been reported by several customers is the lack of security measures, particularly the absence of video surveillance. This has led to concerns about the safety of stored items and the risk of theft. Additionally, there have been instances of stolen property, which has caused significant inconvenience and financial loss for customers.It's worth noting that the business has received a high rating overall, but there are some areas for improvement. The business could benefit from implementing more robust security measures, such as video surveillance, to provide customers with peace of mind. Additionally, clearer communication and more transparent pricing practices would help to build trust with customers.