The U-Haul Storage of Spring Hill on Mariner Blvd location is a decent storage facility that offers a range of services, including moving truck rentals, cargo van rentals, and storage units. While some customers have reported positive experiences, others have had issues with the facility's customer service, equipment maintenance, and overall management.Some customers have praised the friendly and helpful staff, particularly Tammy, who has been commended for her excellent customer service and ability to resolve issues. However, others have reported being misled or misinformed by staff, which has caused frustration and inconvenience.Regarding equipment, some customers have reported issues with the condition and cleanliness of the rental vehicles, while others have had problems with the accuracy of the facility's equipment inventory.The facility's management has also been criticized for its poor communication and lack of transparency. Some customers have reported being locked inside the property or being unable to access their storage units due to broken gates or other issues.On a positive note, the facility's location is convenient, and the staff is generally friendly and welcoming. However, customers should be aware of the potential issues mentioned above and take steps to ensure their experience is a positive one.A notable issue is the broken gate, which has been reported by multiple customers. This has resulted in some customers being locked inside the property for hours, and has caused significant inconvenience and stress. It is essential that the facility's management takes steps to address this issue and ensures that the gate is functioning properly at all times.