Tampa Bay
U-Haul of Kissimmee**
77.24
77.24
Overview
Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business has a wide range of services, including van rental, used cars, and storage facilities. The address is Building 2629, E Irlo Bronson Memorial Hwy Highway, Kissimmee City. The business is open from 7 am to 7 pm on weekdays and 7 am to 6 pm on Saturdays, with Sunday hours from 9 am to 5 pm. The website is https://www.uhaul.com/Locations/Truck-Rentals-near-Kissimmee-FL-34744/785024/%3Futm_source%3Dgmb%26utm_medium%3Dprimary%26utm_campaign%3Dlistingmanagement%26utm_content%3D785024, and the phone number is +14079320299.
The business has a 4.1-star rating, indicating a generally positive experience for customers. However, some customers have reported issues with customer service, including being told that they would have to pay for a cleaning fee despite returning the truck in the same condition it was in when they picked it up. Other customers have reported difficulties with communication between locations and being unable to get the truck they needed to move.
One customer reported having a very bad experience with the business, stating that the employees were scamming customers and that they were trying to overcharge them. However, this seems to be an isolated incident.
The business has received numerous positive reviews, with many customers praising the helpful and courteous staff, the cleanliness of the facilities, and the ease of renting equipment. Some customers have also praised the business for being well-organized and having competitive prices.
Overall, it seems that this business has a mixed reputation, with some customers having positive experiences and others having negative ones. However, the business has taken steps to address some of the issues, such as offering a cleaning fee refund in certain cases.
The lack of cleanliness and organization of the storage facility is an issue.
The only freight elevator broke twice in one week, and it was not a priority for the business to fix it.
The business tried to charge a customer for a cleaning fee despite returning the truck in the same condition it was in when they picked it up.
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