Tampa Bay
U-Haul Neighborhood Dealer
14.09
14.09
Overview
Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
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Overall
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The location is a U-Haul rental agency situated in a gas station. While it has a wide range of services, including van, trailer, and truck rentals, the quality of these services is questionable. Many customers have reported issues with the condition of the vehicles, such as cleanliness and maintenance problems. The prices seem to be average, but the high ratings for pricing may be due to the convenience of having a U-Haul location within a gas station. However, this convenience comes at the cost of poor customer service and potential scams. Innovativeness is a key area where this location falls short. The staff often appears to be disorganized and uninterested in helping customers. While some employees are friendly, many customers have reported being treated poorly and rudely. There are several complaints about the staff's attitude, with some customers describing them as "con artists" and "very rude." The lack of accountability and unwillingness to help customers with their reservations or vehicle issues are significant concerns. The location's reputation is also marred by complaints about the condition of the vehicles, with some customers finding trash or even used tissue in the trucks. While there are some positive reviews, the overall experience at this U-Haul location is poor. Customers should be cautious when renting from this location and be prepared for potential issues.
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