The business is located in a convenient spot with on-site parking, making it easy to find and access. The staff seems to be friendly and helpful, as seen in many of the positive reviews. They offer a wide range of services, including van and truck rentals, which is beneficial for those who need to move or transport heavy items.The self-checkout process is also straightforward, making it easy for customers to rent and return vehicles without much hassle. However, there have been some issues with customer service, with a few customers reporting difficulty in getting their questions answered or resolving issues.One major concern is the limited working hours, with the business closing early on Wednesday and not being open on Thursday and Saturday. This may cause inconvenience for those who need to rent or return vehicles during these days.Overall, the business has a good reputation and provides good quality services, but there are some areas for improvement, especially in customer service and working hours.