The business location is located in Crystal River City, offering a range of services including van rental agency, trailer rental service, and car rental. The staff is generally helpful and friendly, with many customers praising their excellent customer service. Equipment is well-maintained, and rentals are ready upon arrival. However, there have been some issues with billing and communication, with one customer experiencing difficulties with returning a truck and another being charged extra for gas. Despite these problems, the location is well-equipped and accessible, with on-site parking and wheelchair accessibility features. Overall, the business seems to be committed to providing quality services to its customers. One of the most significant concerns is the lack of transparency in billing, with one customer being overcharged and another being accused of using up gas without returning it. It is essential for the business to ensure that its billing practices are accurate and clear to avoid any misunderstandings or disputes with customers.