The business is located in a convenient spot on Schumacher Rd Road in Sebring City, with on-site parking available. However, the quality of service is a major concern, with several customers reporting rude and unhelpful staff. One customer described the staff as "argumentative and demanding," while another said they were "rude and in a hurry." It's disappointing that a company like U-Haul, which is known for its reliability, would have staff that doesn't meet its usual standards. The prices, on the other hand, seem reasonable, with one customer commenting on the "good prices." Unfortunately, there isn't enough information to evaluate the innovativeness of the business. Overall, the experience at this location seems to be hit-or-miss, with some customers having a positive experience and others a negative one. It's worth noting that the business has a long list of categories it operates in, including van rental, trailer rental, home and daily service, storage service, and more, which may indicate a lack of focus. The working hours are standard, with Monday through Friday from 9am to 4pm, and Saturday from 9am to 1pm. The business is wheelchair accessible, which is a plus. However, the customer service issues seem to be a major problem that needs to be addressed.