Tampa Bay
U-Haul Neighborhood Dealer
37.18
37.18
Overview
Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.
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Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Quality
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The business has an excellent reputation with an overall rating of 4.3. The staff is very friendly and helpful, with many customers praising their professionalism and excellent communication skills. The facility is well-maintained, with plenty of parking and clean storage spaces. The variety of rental options, including trucks, vans, and trailers, makes it a convenient one-stop-shop for customers' hauling needs.Some customers have reported great experiences with the staff, citing ease of rental and drop-off processes, as well as helpfulness with scheduling and accessory rentals. The location's online services have also been praised for their convenience.However, there are some issues with inconsistent pricing and mileage readings, which can lead to disputes with customers. Additionally, the business appears to have inconsistent working hours, with some days having limited hours or being closed altogether. One customer reported a very poor experience with the office manager, Vinnie, who was described as unhelpful and unprofessional. Another customer reported being charged for excessive mileage on a rental truck, which was not accurately recorded on the vehicle's odometer.Overall, the business has a strong reputation, but there are some areas for improvement, particularly with regards to pricing and customer service.
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