The location of this van rental agency, trailer rental service, and car rental is conveniently situated at Building 1101 on W Waters Ave Avenue in Tampa City. The address seems to be easily accessible by car, with on-site parking available for customers. However, the accessibility features of the location, such as the wheelchair-accessible parking lot and entrance, are a positive aspect, ensuring that people with disabilities can also visit.Unfortunately, the agency seems to have some issues with communication and reservation management. One customer reported that the staff, who are possibly not familiar with the U-Haul portion of the business, caused inconvenience during the rental process. This might indicate a lack of coordination between the staff or the daughter, who runs the U-Haul portion of the business, and the rest of the team. This issue needs to be addressed to ensure smooth rental experiences for customers.The agency's hours of operation are limited, with customers able to visit from Monday to Friday between 12:00 and 15:00. It's not clear why the agency doesn't operate on weekends. Additionally, the agency accepts debit cards and credit cards as payment methods, which is convenient for customers.The web link provided, which directs users to the U-Haul website, suggests that the agency is a part of the U-Haul network. However, it's unclear how this partnership affects the services and quality of the rental experience.Overall, the location seems to have some strengths, such as its accessible features and affordable pricing. However, the communication and reservation issues raised by one customer are a concern that needs to be addressed. With a bit more attention to these areas, the agency could provide a better experience for its customers.