The location of this business has a lot to offer. The facility itself is wheelchair accessible, both with a parking lot and an entrance that are easily navigable for people with mobility issues. This level of accessibility is a significant plus for the area. However, the working hours are somewhat limited, with Friday being the only day with consistent hours, and the rest of the week having unlisted hours or being closed entirely. This may not be ideal for those who need to rent equipment or access storage units at other times. Many customers have praised the staff, citing their helpfulness, professionalism, and kindness. They seem to take pride in their work, making an effort to ensure that customers have a smooth and stress-free experience. On the other hand, some customers have reported issues with cleanliness, including a complaint about a dirty rental truck and an infestation of wasps in a storage unit. This highlights the importance of consistent quality control measures in place to maintain the cleanliness of the facility.Pricing seems to be reasonable, but it's essential to note that there have been instances where customers were charged extra mileage without their consent, highlighting the need for transparent pricing. The inventory of equipment and supplies appears to be well-stocked, with a good selection of moving and storage solutions.While the business has some exceptional customer-facing staff, the issue of the inconsistent working hours and some quality control concerns should be addressed to ensure that the overall experience is satisfactory for all customers.